Terms & Conditions
Terms and Conditions
Last updated: May 4, 2021
Please read these Terms and Conditions ("Terms" or "Terms and Conditions") carefully before using the www.armadausa.com website (the "Service") operated by ARMADA Ltd. ("us", "we", or "our").
Your access to and use of the Service is conditioned upon your acceptance of and compliance with these Terms. These Terms apply to all visitors, users and others who wish to access or use the Service.
By accessing or using the Service you agree to be bound by these Terms. If you disagree with any part of the terms then you must not access the Service.
Use of the Service
You can only use the Service for lawful purposes and in accordance with these Terms. We reserve the right to suspend your usage or terminate your account for or any or no reason, including without limitation, any violation of these Terms.
By creating an account on our service, you agree to subscribe to newsletters, marketing or promotional materials and other information we may send. However, you may opt out of receiving any, or all, of these communications from us by following the unsubscribe link or instructions provided in any email we send.
If you wish to purchase any product or service made available through the Service ("Purchase"), you may be asked to supply certain information relevant to your Purchase including, without limitation, your credit card number, the expiration date of your credit card, your billing address, and your shipping information.
You represent and warrant that: (i) you have the legal right to use any credit card(s) or other payment method(s) in connection with any Purchase; and that (ii) the information you supply to us is true, correct and complete.
We reserve the right to refuse or cancel your order at any time for reasons including but not limited to: product or service availability, errors in the description or price of the product or service, error in your order or other reasons.
We reserve the right to refuse or cancel your order if fraud or an unauthorized or illegal transaction is suspected.
Availability, Errors and Inaccuracies
We are constantly updating product and service offerings on the Service. We reserve the right to withdraw or amend our Service, and any data or information we provide on the Service, in our sole discretion without notice. We may experience delays in updating information on the Service and in our advertising on other web sites. The information found on the Service may contain errors or inaccuracies and may not be complete or current. Products or services may be mispriced, described inaccurately, or unavailable on the Service and we cannot guarantee the accuracy or completeness of any information found on the Service.
We therefore reserve the right to change or update information and to correct errors, inaccuracies, or omissions at any time without prior notice.
Contests, Sweepstakes and Promotions
Some parts of the Service are billed on a subscription basis ("Subscription(s)"). You will be billed in advance on a recurring and periodic basis ("Billing Cycle"). Billing cycles are set either on a monthly or annual basis, depending on the type of subscription plan you select when purchasing a Subscription.
At the end of each Billing Cycle, your Subscription will automatically renew under the exact same conditions unless you cancel it in advance or ARMADA Ltd., cancels it. You may cancel your Subscription renewal either through your online account management page or by contacting ARMADA Ltd. customer support team.
A valid payment method, including credit card or PayPal, is required to process the payment for your Subscription. You shall provide ARMADA Ltd.with accurate and complete billing information including full name, address, state, zip code, telephone number, and a valid payment method information. By submitting such payment information, you automatically authorize ARMADA Ltd. to charge all Subscription fees incurred through your account to any such payment instruments.
Should automatic billing fail to occur for any reason, ARMADA Ltd. will issue an electronic invoice indicating that you must proceed manually, within a certain deadline date, with the full payment corresponding to the billing period as indicated on the invoice.
ARMADA Ltd. may, at its sole discretion, offer a Subscription with a free trial for a limited period of time ("Free Trial").
You may be required to enter your billing information in order to sign up for the Free Trial.
If you do enter your billing information when signing up for the Free Trial, you will not be charged by ARMADA Ltd. until the Free Trial has expired. On the last day of the Free Trial period, unless you cancelled your Subscription, you will be automatically charged the applicable Subscription fees for the type of Subscription you have selected.
At any time and without notice, ARMADA Ltd. reserves the right to (i) modify the terms and conditions of the Free Trial offer, or (ii) cancel such Free Trial offer.
ARMADA Ltd. in its sole discretion and at any time, may modify the Subscription fees for the Subscriptions. Any Subscription fee change will become effective at the end of the then-current Billing Cycle.
ARMADA Ltd. will provide you with a reasonable prior notice of any change in Subscription fees to give you an opportunity to terminate your Subscription before such change becomes effective.
Your continued use of the Service after the Subscription fee change comes into effect constitutes your agreement to pay the modified Subscription fee amount.
Online Course Return Policy and Refunds
We do not offer returns on any online digital products. Certain refund requests for Subscriptions may be considered by ARMADA Ltd. on a case-by-case basis and granted in sole discretion of ARMADA Ltd. Please note we do not accept retroactive discounts. If you forget to enter your coupon code, we cannot apply that discount after the fact.
Event Return Policy and Refunds
No refunds are available if you cancel within 60 days of the event date. Your tuition can be applied to a future class if you need to postpone 30 Days prior to the event date. There are no refunds or postponements inside of 30 days from the event date.
A 75% refund of tuition is available if you cancel between 60-90 days prior to the event. If you cancel with more than 90 days before the event date, you will be eligible for a full refund, minus a 20% cancellation fee.
If you purchased an event prior to a sale, or did not realize there was a sale, we do not offer retro-active discounts for courses, so we will be unable to provide you a refund for the difference. You may not cancel your event and re-sign up to receive a new discount code either.
If you received any free gear or virtual training as part of any promotions at the time of your course signup, and you cancel within an eligible refund period, your refund will not include the price of the gear or virtual training items you received. The retail value of the free items you received will be deducted from your refund.
Act of God Clause
If an event is cancelled for causes beyond our reasonable control, including causes such as an earthquake, flood, lightning storm, hurricane, tornado, mudslide, meteor shower, or other natural disaster, labor stoppages or slowdown, pandemics, war, invasion, or national or regional emergency (“Force Majeure Events”), we will use good faith efforts to reschedule the event within 60-90 days of the original course date. If we cannot re-schedule the event within that time frame, attendee’s will be given a voucher to attend any course of their choosing within the next 12 months. If an attendee misses the course due to the inability to travel from their location due to Force Majeure Events, they will be given a voucher for a future course. If there is not a future course scheduled within 12 months, the attendee’s voucher will still be valid until such time that we hold another similar event.
Digital-PDF links may be provided to you through the SECURE Network or that are emailed to you after your purchase of a course. PDF downloads are stored in your account, but that may not always be the case depending on website changes. There is no guarantee that your download will be in your account on our site. It is your responsibility to download and save any PDF files that you purchase.
Our Service allows you to post, link, store, share and otherwise make available certain information, text, graphics, videos, or other material ("Content"). You are responsible for the Content that you post on or through the Service, including its legality, reliability, and appropriateness.
By posting Content on or through the Service, you represent and warrant that: (i) the Content is yours (you own it) and/or you have the right to use it and the right to grant us the rights and license as provided in these Terms, and (ii) that the posting of your Content on or through the Service does not violate the privacy rights, publicity rights, copyrights, contract rights or any other rights of any person or entity. We reserve the right to terminate the account of anyone found to be infringing on a copyright.
You retain any and all of your rights to any Content you submit, post or display on or through the Service and you are responsible for protecting those rights. We take no responsibility and assume no liability for Content you or any third-party posts on or through the Service. However, by posting Content using the Service you grant us the right and license to use, modify, publicly perform, publicly display, reproduce, and distribute such Content on and through the Service. You agree that this license includes the right for us to make your Content available to other users of the Service, who may also use your Content subject to these Terms.
ARMADA Ltd. has the right but not the obligation to monitor and edit all Content provided by users.
In addition, Content found on or through this Service are the property of ARMADA Ltd. or used with permission. You may not distribute, modify, transmit, reuse, download, repost, copy, or use said Content, whether in whole or in part, for commercial purposes or for personal gain, without express advance written permission from us.
When you create an account with us, you represent and warrant that you are over the age of 18, and that the information you provide us is accurate, complete, and current at all times. Inaccurate, incomplete, or obsolete information may result in the immediate termination of your account on the Service.
You are responsible for maintaining the confidentiality of your account and password, including but not limited to the restriction of access to your computer and/or account. You agree to accept responsibility for any and all activities or actions that occur under your account and/or password, whether your password is with our Service or a third-party service. You must notify us immediately upon becoming aware of any breach of security or unauthorized use of your account.
We reserve the right to refuse service, terminate accounts, remove or edit content, or cancel orders in our sole discretion.
The Service, including any online courses available through the Services, and any and all data, information, features, functionality and intellectual property therein or otherwise provided to you in connection with the foregoing (excluding Content provided by users) and any data and information regarding the use of the Service are and will remain the exclusive property of ARMADA Ltd. and its licensors. The Service is protected by copyright, trademark, and other laws of both the United States and foreign countries. Our trademarks and trade dress may not be used in connection with any product or service without the prior written consent of ARMADA Ltd.
By using the Service, you agree to not: (i) copy, distribute, create derivative works, hack, or modify the Service, (ii) reverse engineer, disassemble, decompile, decode, adapt, or otherwise attempt to derive or gain access to any software component of the Service, in whole or in part; (iii) remove any proprietary notices from the Service; or (iv) use the Service in any manner or for any purpose that infringes, misappropriates, or otherwise violates any intellectual property right or other right of any person, or that violates any applicable law.
Links To Other Web Sites
Our Service may contain links to third party web sites or services that are not owned or controlled by ARMADA Ltd.
ARMADA Ltd. have no control over, and assumes no responsibility for the content, privacy policies, or practices of any third-party web sites or services. We do not warrant the offerings of any of these entities/individuals or their websites.
You acknowledge and agree that ARMADA Ltd. shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods or services available on or through any such third-party web sites or services.
We strongly advise you to read the terms and conditions and privacy policies of any third-party web sites or services that you visit.
We may terminate or suspend your account and bar access to the Service immediately, without prior notice or liability, under our sole discretion, for any reason whatsoever and without limitation, including but not limited to a breach of the Terms.
If you wish to terminate your account, you may simply discontinue using the Service.
All provisions of the Terms which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity and limitations of liability.
You agree to defend, indemnify and hold harmless ARMADA Ltd. and its licensee and licensors, and their employees, contractors, agents, officers and directors, from and against any and all claims, damages, obligations, losses, liabilities, costs or debt, and expenses (including but not limited to attorney's fees), resulting from or arising out of a) your use and access of the Service, by you or any person using your account and password; b) a breach of these Terms, or c) Content posted on the Service.
Limitation Of Liability
In no event shall ARMADA Ltd. nor their directors, employees, partners, agents, suppliers, or affiliates, BE LIABLE TO YOU UNDER ANY LEGAL OR EQUITABLE THEORY, INCLUDING BREACH OF CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY, AND OTHERWISE, FOR ANY: (a) CONSEQUENTIAL, INCIDENTAL, INDIRECT, EXEMPLARY, SPECIAL, ENHANCED, OR PUNITIVE DAMAGES; (b) INCREASED COSTS, DIMINUTION IN VALUE OR LOST BUSINESS, PRODUCTION, REVENUES, OR PROFITS; (c) LOSS OF GOODWILL OR REPUTATION; (d) USE, INABILITY TO USE, LOSS, INTERRUPTION, DELAY, OR RECOVERY OF ANY DATA, OR BREACH OF DATA OR SYSTEM SECURITY; OR (e) COST OF REPLACEMENT GOODS OR SERVICES, IN EACH CASE REGARDLESS OF WHETHER WE WERE ADVISED OF THE POSSIBILITY OF SUCH LOSSES OR DAMAGES OR SUCH LOSSES OR DAMAGES WERE OTHERWISE FORESEEABLE. IN NO EVENT WILL THE AGGREGATE LIABILITY OF ARMADA Ltd., ARMADA Training Academy, and the SECURE Network ARISING OUT OF OR RELATED TO your use of the service UNDER ANY LEGAL OR EQUITABLE THEORY, INCLUDING BREACH OF CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY, AND OTHERWISE EXCEED THE TOTAL AMOUNTS PAID TO us IN THE TWELVE-MONTH PERIOD PRECEDING THE EVENT GIVING RISE TO THE CLAIM.
Waiver and Release
Some of the skills, techniques and activities taught BY ARMADA LTD. and OFFERED in the SECURE Network are inherently dangerous AND INVOLVE THE RISK OF SERIOUS INJURY AND/OR DEATH. By continuing to USE OUR SERVICE, you are acknowledging that you recognize and accept the risks involved. YOU FURTHER ACKNOWLEDGE THAT YOU ARE ACCESSING THE SERVICES WITH KNOWLEDGE OF THE RISKS INVOLVED AND HEREBY AGREE TO ACCEPT AND ASSUME ANY AND ALL RISKS OF INJURY, DEATH, OR PROPERTY DAMAGE, WHETHER CAUSED BY YOUR NEGLIGENCE OR THAT OF A THIRD PARTY.
You hereby expressly waive and release any and all claims, now known or hereafter known in any jurisdiction throughout the world, against ARMADA Ltd. and their past or present officers, directors, employees, agents, affiliates, members, successors, and assigns in the personal and representative capacities (collectively, "Releasees"), arising out of or attributable to your use of the products or services purchased through our Service, whether arising out of the negligence of the Releasees, or otherwise. You covenant not to make or bring any such claim against any Releasee, and forever release and discharge the Releasees from liability under such claims.
Your use of the Service is at your sole risk. The Service is provided on an "AS IS" and "AS AVAILABLE" basis. The Service is provided without warranties of any kind, whether express or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, non-infringement or course of performance.
ARMADA Ltd. their subsidiaries, affiliates, and their licensors do not warrant that a) the Service will function uninterrupted, secure or available at any particular time or location; b) any errors or defects will be corrected; c) the Service is free of viruses or other harmful components; or d) the results of using the Service will meet your requirements.
Errors and Omissions
In the event that ARMADA Ltd. product or service has been mistakenly listed at an incorrect price, whether regular pricing, clearance or sale pricing, ARMADA Ltd. reserves the right to refuse or cancel any orders placed for product listed with the wrong pricing. ARMADA Ltd. Network reserves the right to refuse or cancel any such orders whether or not the order has been confirmed or if your credit card has already been charged. If your credit card has already been charged for the purchase and your order is cancelled, ARMADA Ltd. shall issue a credit to your credit card account in the amount of the incorrect price.
ARMADA Ltd. may contact you by means of e-mail or by any other method in which you have provided to The SECURE Network, including phone numbers and/or mailing addresses.
Some jurisdictions do not allow the exclusion of certain warranties or the exclusion or limitation of liability for consequential or incidental damages, so the limitations above may not apply to you.
These Terms shall be governed and construed in accordance with the laws of Ohio, United States, without regard to its conflict of law provisions.
Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect. These Terms constitute the entire agreement between us regarding our Service and supersede and replace any prior agreements we might have had between us regarding the Service.
We reserve the right, at our sole discretion, to modify or replace these Terms at any time.
By continuing to access or use our Service after any revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, you must not use the Service. You are expected to check this page frequently so you are aware of any changes, as they are binding on you.
If you have any questions about these Terms & Conditions, please contact us:
- By email: email@example.com
- By visiting this page on our website: www.armadausa.com/Contact
- By phone number: 614.431.9700